Terms of Service (Customer Policy)

Welcome to Lanoor! By visiting our website (Lanoor.in) and purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

1. Product Information & Colors We have made every effort to display the colors and images of our clothing products as accurately as possible. However, we cannot guarantee that your computer or mobile monitor's display of any color will be 100% accurate. All product descriptions and pricing are subject to change at any time without notice.

2. Shipping & Delivery Policy

  • Dispatch Time: All orders are typically processed and dispatched within 24 to 48 hours of order placement.

  • Delivery Time: Standard delivery takes about 5 to 7 business days depending on your location in India.

  • Shipping Charges: Shipping costs (if applicable) are calculated and displayed at checkout.

3. Accuracy of Billing and Account Information We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store so that we can complete your transactions and contact you as needed.

4. Payment Security Your payment information is always processed securely. We do not store your credit/debit card or UPI PIN details on our servers. All transactions are routed through secure and trusted payment gateways.

5. Prohibited Uses You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate any international, federal, or state regulations, rules, or laws; (c) to submit false or misleading information.

6. Contact Information Questions about the Terms of Service or any customer-related queries should be sent to us at care@lanoor.in.